KOA Lead Connector · Stop losing work you already won
Lead Connector

Stop losing work
you already won.

Every enquiry captured, every follow up sent, every review asked for. Without you remembering to do it.

Start 14 day trial From $149/mo, billed in AUD

4.9 out of 5 from 40+ Google reviews

Running the pipeline at

Silentium Defence Croudace Regent Homes Crane Services Glenelg Electrical

The problem

The problem

  1. The enquiry lands and sits there

    Web form, Facebook message, missed call. Three inboxes and nobody owning any of them.

  2. You ring back Thursday. They booked Tuesday.

    Speed decides most jobs. Manual follow up is never fast enough.

  3. Nobody knows what the pipeline is worth

    Quotes live in your head, your ute and your email. Not in one number you can look at.

One system

Six subscriptions.
One login.

Most businesses stitch this together from separate tools that do not talk to each other. One bill, one place your leads live.

  • Contact managementIncluded
  • Email marketingIncluded
  • Two way SMSIncluded
  • Online booking calendarIncluded
  • Social media schedulerIncluded
  • Review requestsIncluded

Connect each channel once. It all lands in the same account.

Pipeline

Every lead in one place

  • Every enquiry captured the moment it lands
  • Pipelines you drag a job through, first call to invoice
  • Stage totals, so you know what is actually in play
The KOA CRM pipeline board, with opportunities in columns from new enquiry through to won
Contacts

Smart lists, not a spreadsheet

  • Tags, custom fields and saved smart lists
  • Filter to the people you need to call today
  • Import your existing list, export it whenever
The contacts list with tags, custom fields and saved smart lists
Automation

It follows up while you work

  • Form filled, confirmation text out in seconds
  • Email sequence runs across the following week
  • Lead assigned, task created, nothing left hanging
The workflow builder, showing a form submitted trigger wired into a create or update opportunity step
Your number

A local number that texts back

  • Australian +61 number with proper caller ID
  • Send and reply to texts from inside the CRM
  • Missed a call? A text goes out inside a minute
Texting a customer from the KOA CRM mobile app
Reputation

Reviews without asking twice

  • Job marked done, the request sends itself
  • Straight through to your Google Business Profile
  • Read and reply to every review from one screen
Reading and replying to customer reviews from one screen
Social

One spot for every channel

  • Plan and schedule Facebook, Instagram and the rest
  • Pick the accounts, set the time, walk away
  • Comments and messages land in the same inbox
The social media planner, scheduling posts across connected accounts

Who it is for

Who it is for

  • Trades and home services

    Online job booking, quotes triggered by a form, missed call text back, a review request after every job.

  • Real estate

    Portal enquiries nurtured automatically, open home sign in that starts a sequence, vendor updates on schedule.

  • Clinics and practices

    Fewer no shows with staged reminders, six month recalls that go out on their own, reviews built quietly.

  • Gyms and studios

    Trial offer to membership funnels, class bookings, renewal reminders, a check in when someone stops showing up.

  • Coaches, consultants, and course creators
  • Any business currently spending $200+/month across multiple marketing tools
Local

Australian by default

Most platforms in this space were built for the US and left the rest to you.

  • Billed in Australian dollars. No USD conversion, no bank fee surprises.
  • Works with your accounting. Xero, and Stripe AU including direct debit.
  • Local numbers. An Australian mobile number, not a US one.
  • Opt out handled properly. Set up for the Spam Act from day one.
  • Support in your hours. Gold Coast based, not overnight from the US.
  • Your data stays yours. Add your own data, always. Import and export as you want.

The KOA snapshot

Your account arrives already built

Every Connect and Grow account loads with the KOA snapshot. Pipelines, calendar, forms, fields and the automations, set up the way we run them for our own clients. You are working in it the same day, not building it.

  • Pipelines

    New Enquiry, Contacted, Quoted, Won, Lost. The same pipeline on Connect and Grow, ready to work the day you log in.

  • Fields and tags

    Source, Service Interested In and Estimated Value, with tags for new lead, contacted, quoted and customer.

  • Calendar and form

    A 30 minute Book a Call calendar ready for your hours, and a Contact Us form ready to put on your site.

  • Automations, on Grow

    New lead thank you, appointment reminders before the job, and a review request when you mark a deal Won.

  • Email templates

    Three to start from, yours to rework into your own.

  • Review flow

    A Google review request sequence, ready to connect to your Business Profile.

Connect arrives with the pipeline, calendar, form and fields. Grow adds the automations, templates and review flow.

Investment

Pick a plan. Change it whenever.

Connect

$149

Get organised


For solo operators getting organised for the first time

  • Contacts and pipeline
  • Conversations inbox, email
  • Booking calendar and forms
  • KOA snapshot, arrives already built
  • 1 user
  • Email support, 2 business days

No automation and no text messaging. Connect stores and organises. Grow chases.

Start free trial

Card required to start. Nothing charged for 14 days.

Scale

$597

A system that runs itself


For busier and multi site teams that want KOA hands on it

  • Everything in Grow
  • AI chat that answers enquiries
  • Websites, blogs and communities
  • Ad Manager and API access
  • Private setup session
  • 2 custom automations a quarter
  • Same business day support

Scale is set up with you, not bought off a page. No free trial.

Book setup

A conversation first. Nothing is charged online.

AUD per month, excluding GST. Month to month, no lock in. Connect and Grow carry a 14 day free trial and a card is required to start it. Your own Australian text number is registered in your name and waits on carrier approval, so we file it the day you convert. During the trial you receive the text messages yourself, from KOA's number, so you can see how they land. Email, text, call and AI usage is billed on what you use, and the rates sit in your account.

Integrations

It integrates with all your favourite tools

Your accounting, your calendar, your payments, your socials. Connect each one once and it keeps talking to the CRM.

  • Xero
  • Stripe
  • Google Calendar
  • Outlook
  • Google Business Profile
  • Facebook
  • Instagram
  • WhatsApp
  • WordPress
  • Zapier
AI, where it earns its place

An assistant that answers at 2am

On Scale, AI chat picks up the enquiry, answers the question and books the job while you sleep. When someone searches for an emergency plumber at midnight, you are the one who answers.

On Grow and Scale, Ask AI sits inside your account. It drafts the reply, writes the follow up, and finds what you need without you digging for it.

AI usage is billed on what you use. Message content is processed by OpenAI in the United States. Our privacy policy sets out what that means.

Kind words

Kind words

  • “It feels like I’m working with an extension of an in-house marketing team.”
    Babette Goodes, BADGE Constructions
  • “KOA have really made an effort to understand our business and evolve with us.”
    Leanne Manning, Significant Advice Network
  • “KOA has become a trusted extension of our team.”
    Chris Illman, Head of Sales, Marketing and Hospitality, Bickfords Group

Questions

Questions

What does it replace?

The six subscriptions most businesses stitch together: contact management, email marketing, two way SMS, the online booking calendar, the social media scheduler and review requests. One bill, one place your leads live.

Do I have to set it up myself?

No. Every Connect and Grow account loads with the KOA snapshot, so the pipelines, calendar, form and fields are already there. Grow adds the automations, templates and review flow. You are working in it the same day, not building it.

Is it billed in Australian dollars?

Yes. AUD per month, excluding GST. No USD conversion, no bank fee surprises.

What do texts and emails cost?

Email and text sending is billed on what you use, and the rates sit in your account.

Can I bring my contacts across?

Yes. Import your existing list and export it whenever. Your data stays yours.

Can I cancel any time?

Yes. Month to month, no lock in. The 14 day free trial on Connect and Grow runs before you are charged anything.

Amanda Bubner, Founder

We run this system every day for our own clients before we sell it to anyone. If you get stuck in your first fortnight, you are talking to us, not a queue in another time zone.

[email protected]

Fill the pipeline.
Prove it with numbers.

14 days free. Your account arrives already built, so you are working in it the same day.

KOA Digital